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* Please Be Aware We Are A Small Independent Restaurant and Weekends May Be Particularly Busy We Advise To Book In Advance.

* If You Have Any Specific Requirements (Dietary Or Allergen) For Your Reservation Please Don't Hesitate To Contact Us 

* A Deposit Is Required On Parties Of 4 Or More, To secure Your Table, This Gets Refunded Of Your Bill At The End Of Your Meal.

* Cancellation Of A Table  Has To Be Given -  Within A  24 hours Grace Period Or Deposits Will Unfortunately Not Be Refunded. 

* We Reserve The Right To Re-Allocate Tables After 15 Minutes  No Show

If We Have Not Received Any Form Of  Prior Communication, And Any Deposits Paid Will Be Lost.

* Please Be Aware That Late Arrivals Have An Impact On All Our Other Guests.

Therefore For Late Arriving Parties, Your Order May Be Moved To Ensure Smooth Running Of The Kitchen And Curtesy To Other Guests. 

* Please Remember, If You Book A Table, This Means Other Guests Wanting That Time Slot You Have Booked Cannot Have It.

Therefore It Is Important That Guests Arrive At Their Time Of  Booking.

As We Unfortunately Have To Turn Down Guests At Their Preferred Time Of  Dining.

*When Booking For Your Own Party Or  Other Guests, Please Ensure Everybody Is  Aware Of The Correct Booking Time.

*For Tables Of  6  & Over - We Have A 15% Discretionary Service Charge Policy.

*For Bookings Of  8 Or More - You Will Be Required To PRE-ORDER Your Meals.

Without Pre-Ordering, This Has An Obvious Impact On The Times, We Can Serve Other Guests.

* If We Can Accommodate A Table Of  8+ Guests In Without A Pre-Order.

There Is A Non Discretionary 15% Service Charge.

As We Would Not Be Able To Serve Other Guests, Once The Cooking Process Has Started For Your Party.

* Please Be Aware That Children Under The Age Of 15 Cannot Be Seated During Our Evening Service After 18.00.

This Is To Ensure Our Other Evening Guest Can Dine In The Relaxed Atmosphere Of  Rockwood Bistro.

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